Contact Us

Got a question about a review, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to get in touch with Crypto Casinos and what to expect when you do.

What We Can Help With

Crypto Casinos is an independent research and comparison site for US players looking at crypto casinos — sites like LuckyRollers, BetPanda, CoinCasino and others we rank. We're not a casino ourselves, so there are limits to what our team can resolve directly. Here's a quick guide to what to send our way, and what's better handled elsewhere:

• Content questions or corrections — if a bonus term, coin list or licensing detail on this site looks outdated or wrong, tell us. We fact-check regularly and rely on reader feedback to catch changes fast.
• General feedback — thoughts on how we present information, comparison criteria you'd like to see, or sites you think we should be looking at.
• Press or partnership enquiries — media requests and business contact.
• Account, deposit or withdrawal issues — these need to go to the casino itself, not us. We don't hold player funds, process payments or have access to any operator's back end. Each site's own support team (usually live chat) is the right first stop.
• Licensing or dispute complaints against an operator — start with the casino's support and, if unresolved, the licensing body named in that casino's terms (commonly Curaçao or Anjouan for the sites we cover). We can point you toward publicly available information, but we can't intervene in a dispute on your behalf.

Before You Reach Out

A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:

1. If your question is about who we are and how we research and rank sites, see our About Us page for the full breakdown of our process.
2. If you're concerned about your own gambling habits or want tools to manage play, our Responsible Gambling page has practical steps and helpline information.
3. If you want to understand the legal terms of using this site, including how our reviews and affiliate links work, that's covered in our Terms and Conditions.

How We Handle Your Enquiry

When you contact us, a member of our editorial team reviews the message and responds directly — we don't outsource this to the operators we review, and no commercial relationship affects whether or how quickly we reply. If your enquiry relates to a specific site's offer (for example, a bonus figure or wagering requirement for CoinCasino or Cryptorino), we'll check it against the operator's current terms before getting back to you, since bonus terms and promotions can change without notice.

We can't offer legal, tax or financial advice. If your question touches on the tax treatment of crypto gambling winnings or the legal status of playing at an offshore casino from your specific state, we'd encourage you to consult a qualified professional rather than rely on general guidance from a review site.

A Note on What This Site Is — and Isn't

Crypto Casinos publishes independent research and rankings; we may earn a commission if you sign up with a site through a link on this page, but that commercial relationship never decides our ratings or what we choose to cover. We're also not a gambling operator, a payments processor or a regulator, so account-level issues, verification problems and withdrawal delays need to be raised directly with the casino in question.

It's also worth restating plainly: the offshore crypto casinos we review, including those licensed in Curaçao or Anjouan, are not regulated by any US federal or state gambling authority. Playing at them sits in a legal grey area for US players, and availability varies by state. If you're contacting us with a question about whether a specific site operates in your state, we can share what's publicly listed by the operator, but you should always confirm your own state's current rules before depositing.

Responsible Gambling Comes First

If any message you send us suggests gambling is becoming a source of stress, financial pressure, or is affecting your life negatively, please don't wait on a reply from us — contact the National Problem Gambling Helpline at 1-800-GAMBLER, available for confidential support. Offshore crypto casinos often don't offer the same self-exclusion tools or player protections found at state-regulated US operators, so building in your own limits matters more, not less. All sites reviewed here are intended for adults only, at the minimum age (18+ or 21+) stated in each operator's own terms — this site is not intended for anyone under that age.

Ready to Reach Us?

Whether it's a correction, a question about how we rank sites like Hyperlucky or Wild.io, or feedback on the site itself, we read every message that comes in. Use the contact details provided on this page, and give us as much detail as you can — the specific casino, page or offer you're asking about — so we can get back to you with an accurate answer rather than a generic one.